Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information when you interact with our website:
• Personal details such as name, phone number, email address, and shipping address
• Payment information (processed securely by payment gateways; we do not store card details)
• Order history and purchase details
• Device information such as IP address, browser type, and browsing behavior
• Any information you share through forms, chats, or customer support

2. How We Use Your Information

We use your information to:
• Process and deliver orders
• Update you on order status and offers
• Improve website performance and user experience
• Communicate customer support updates
• Prevent fraud and ensure secure transactions
• Provide personalized recommendations and relevant ads

3. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze website traffic, and improve features.
You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing of Information

We do not sell or trade your personal information.
We may share your data only with trusted partners for the following reasons:
• Delivery & logistics companies
• Payment gateway providers
• Technical support/hosting services

All third parties follow strict data protection practices.

5. Data Security

We use secure servers, encryption, and modern security measures to protect your data.
Although we take strong precautions, no online platform is 100% secure.
By using our website, you agree to the associated digital risks.

6. Your Rights

You have the right to:
• Request access to the data we hold about you
• Correct or update your information
• Request deletion of your personal details (except when required for legal reasons)
• Opt out of marketing emails or notifications

To exercise any of these rights, contact us.

7. External Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Please review their policies before interacting.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13.
If you believe we have unknowingly collected such data, contact us immediately.

9. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Continued use of our website means you accept the revised policy.

10. Contact Us

If you have questions regarding this Privacy Policy or your personal data, feel free to reach out:

Phone: 044 4799 0307
Email: rsinnovationschennai@gmail.com